• Manager - Take a Tour of the Customer Care List Features
• Manager - Assigning a Primary Coach
• Manager - Unassigning Primary Coaches
• Manager - Viewing Customer Care List Interactions
• Manager - Logging Interactions in the Customer Care List
• Manager - Updating the Risk Score
• Manager - Automating the Customer Care List Report
• 1. APP - Overview of the Care List
• 2. App - Navigating to the Care List
• 3. App - Filtering your Care List