• View Students Un-assigned from a Primary Coach
• Risk Score Legend & New Member Option
• Coach - Introduction to Customer Care
• Coach - Take a Tour of the Customer Care List Features
• Coach - Viewing and Editing Customer Care List Interactions
• Coach - Logging an Interaction in the Customer Care List
• Coach - Editing Details and Taking Actions in the Customer Care List
• Coach - Updating the Risk Score in the Customer Care List
• Coach - Running and Interpreting the Coach Care List Report
• Manager - Introduction to Customer Care