If you are a business owner or a user with management responsibilities, we are excited to introduce you to the NEW Owner Management Space of the GLF. Connect system. This new area is designed to provide you with complete oversight of your academies, coaching teams, and student databases.
Our Support Team will be in touch with you shortly to assist you in accessing your new Owner Management Space. Below, we’ve highlighted some key features and benefits:
Dedicated Owner Management Space
You will be able to access your business Owner Management Space via web or mobile on any device or browser. Simply follow the link provided by our Support Team and enter your login details. You can perform a range of tasks, including retrieving your username or password, and contacting our Support Team if you need assistance.
Manage Academies via Academy Management
The Academy Management area, accessible upon login or via the Main Navigation, provides you with full oversight of the academies within your business. Below is a summary of the main features:
- Add an Academy: Depending on your plan, you can add a new academy by clicking the plus icon.
- Associate Academies: You can link academies together (if your plan allows), enabling them to share a common student database as well as additional features.
- Edit Academies: You have full control over your existing academies, including editing academy settings, payment options, and membership settings.
- Visit Academies: Use our Single Sign-On (SSO) feature to log into any academy. You’ll have access to Manager and Pro Shop user roles, and you can easily switch back to the Owner Space when you’re finished.
Edit Academy Settings
From the Academy Management screen, you can edit a wide range of settings related to your academy systems. When you select Edit Academy, you can navigate through four tabs, each offering various features:
- Academy Information: Edit key details about your academy, including the logo, background image, contact information, opening hours, and URL settings for links or redirects within the system.
- Academy Settings: Customize settings that affect reporting, scheduling, and other features.
- Payment Type Settings: Enable specific payment types for your system.
- Membership Management: Enable member-specific profiles and manage settings such as member pricing.
Reports
The Reports screen, accessible via the main menu navigation, provides full visibility into academy performance across a range of report types. You can access the following reports:
- Lesson Income Report: Track lessons delivered, lesson revenue, packages, and gift cards across your academies.
- Class Details Report: Monitor student activity and class participation.
- MyGame+ Reports: Track progression and engagement within MyGame+ programs.
- Customer Care List Report: Review key information from your Customer Care Lists.
- All Students Report: View important details about your student databases.
User Management
The User Management screen, also found in the Main Menu, is your hub for managing all users and your student database across your academies. Key features include:
- Owner User Management: View, edit, and add owner users who can access your Owner Management Space. You can also reset passwords and deactivate accounts.
- Search and Filter Users: Search the student database by academy, student name, or user role.
- Define User Access: Set user role permissions, including access to student-only profiles, ProShop, Manager, and Coach roles.
- Set User Rights: Control access to various features within each academy, such as allowing Manager users to merge students or transfer coaching credits between coaches.
- Reset Passwords: Reset users' passwords to resolve support requests, with a temporary password automatically sent to their registered email address.
Customer Care List
If your business uses the Customer Care List feature, there is a dedicated Owner Customer Care section accessible via the main menu navigation. This section allows you to view and manage customer care lists across your academies, run reports, and upload students to assign to individual coaches.
Booking Filter Management
The Booking Filter Management feature, found in the main menu navigation, enables you to standardize the booking filters visible within individual academies. Filters linked to Orbis Programming are automatically published in this area and can be assigned to specific academies.
You can also create new filters and assign them to Manager users within each academy, allowing you to manage how filters are used and published:
Support and Assistance
For further support or to learn more about how to make the most of these new features for your business, please contact our Client Success Team for a free consultation at [email protected].