One of the qualifying guidelines for a Play 9 Customer Care Note is to attach an the engagement when logging the note on GLF. Connect.
In order to help you with this requirement, a pop up has been added to the GLF. Connect system when logging a note for a student on your Customer Care List.
If you add a note and do not attach an engagement, a pop up will display alerting you of this. If the note you are logging relates to a Play 9 engagement, ensure that you attach the engagement before submitted your note:
