Invited Support Hub
Related Articles
- View Students Un-assigned from a Primary Coach
- Risk Score Legend & New Member Option
- Coach - Introduction to Customer Care
- Coach - Take a Tour of the Customer Care List Features
- Coach - Viewing and Editing Customer Care List Interactions
- Coach - Logging an Interaction in the Customer Care List
- Coach - Editing Details and Taking Actions in the Customer Care List
- Coach - Updating the Risk Score in the Customer Care List
- Coach - Running and Interpreting the Coach Care List Report
- Manager - Introduction to Customer Care
- Manager - Take a Tour of the Customer Care List Features
- Manager - Assigning a Primary Coach
- Manager - Unassigning Primary Coaches
- Manager - Viewing Customer Care List Interactions
- Manager - Logging Interactions in the Customer Care List
- Manager - Updating the Risk Score
- Manager - Automating the Customer Care List Report
- 1. APP - Overview of the Care List
- 2. App - Navigating to the Care List
- 3. App - Filtering your Care List
- 4. App - Viewing a Student in the Customer Care List
- 5. App - Logging a Note in the Customer Care List
- Assign an Engagement to a Customer Care Note on the Web
- Assign an Engagement to a Customer Care Note on the Mobile Apps
- Automating your Play 9 Reports
- Understanding your Play 9 Report
- Pop Up Added when Logging a CCL Note
- Quick Link to Log a CC Note added to the Web Schedule
- Quick Link to Log a CC Note added to the Mobile Apps
- Manager - Viewing Students who have been Unassigned